Voyage Translator · Riva Tre Novembre 9, 34132 Trieste, Italy
These Terms govern services between the Client ("you") and Voyage Translator ("Voyage"), Riva Tre Novembre 9, 34132 Trieste, Italy. Placing an order or using our services constitutes full acceptance.
Professional translation, localisation, transcreation, certified translation, audiovisual translation, and related linguistic services. All delivered digitally unless sworn physical documents are required.
Quotes based on word count, language pairs, subject matter, complexity, and deadline. Valid 14 days. Contract formed upon Stripe payment or written acceptance of invoice.
Provide complete final source materials within 3 working days. Supply reference materials if available. Provide consolidated feedback within 5 working days per review cycle. Confirm right to commission translation. Designate single point of contact.
All materials strictly confidential. NDAs with all linguists. Client NDAs on request. Confidentiality survives 5 years post-termination.
Client owns translations upon full payment. TM and glossaries are Client property. Source material remains Client IP. Voyage retains proprietary tools and processes.
QA cycles per plan. Requests consolidated per cycle, within 14 days. Source text changes quoted separately.
Limited to fees paid. No guaranteed commercial outcomes. Sworn translation validity warranted under Italian law.
Either party, 7 days written notice. Completed work invoiced. Unstarted work refunded. In-progress per Refund Policy.
Italian law. Trieste courts. EU ODR platform available. Updated: March 2026.